Returns & Exchanges
At BB Company, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn apparel with original tags attached. If your fit isn't perfect, we are here to help you find the right style or process a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.
- 3.Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a tracking receipt for your records.
- 4.Receive Your Refund
After our quality control team inspects the returned garments, your refund or exchange will be processed within 5-7 business days.